Payment & Billing Policy

1. Merchant of record

All payments on MediaKit.uk are collected by Wild Web Ventures LLC (1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States). Card payments appear on your statement as MEDIAKIT.UK (or WILD WEB VENTURES LLC). The exact wording depends on your bank. Crypto payments are made on a NOWPayments page that names MediaKit.uk and your order reference.

2. Accepted payment methods

• Debit and credit cards (Visa, Mastercard, American Express and other major brands), plus Apple Pay and Google Pay where available — processed by Stripe.
• Cryptocurrency — USDT, USDC, Bitcoin, Ethereum and 100+ other coins on the network of your choice — processed by NOWPayments. The order starts once the payment is confirmed on the blockchain; the coins sent must cover the amount shown on the payment page.
• For large agency orders we can also issue an invoice payable online by card or crypto on request.
• PayPal is no longer accepted.

3. Currency and prices

Prices are shown and charged in the currency displayed on the product page and at checkout — normally British pounds (GBP). If your card uses another currency, your bank will convert the amount and may apply its own exchange rate or fee. For crypto, the payment page converts the price into the coin you choose at the current rate; network fees are paid by the sender. The total shown at checkout is the amount we charge; we add no hidden fees.

4. Taxes

Unless stated otherwise, prices do not include sales tax or VAT, and none is added at checkout. Business customers are responsible for any taxes (including reverse-charge VAT) due in their own country.

5. When you are charged

Payment is taken in full at checkout, once, for the items in your cart. We do not offer subscriptions or recurring billing, and we never store your card for future charges.

6. Invoices and receipts

You receive an order confirmation email straight after payment, and a downloadable invoice is available for every order in your dashboard. If you need your company name, address or tax number on the invoice, add it to your profile or email us.

7. Payment security

Card payments are handled entirely by Stripe on its secure, PCI DSS Level 1 certified systems, and crypto payments by NOWPayments. Card details are entered in fields hosted by the payment provider and are never transmitted to or stored on our servers. Every payment is verified with the provider (amount, currency and order reference) before an order is fulfilled.

8. Failed or pending payments

If a payment fails or is held for review by our payment provider, your order is not processed until the provider confirms it. You will not be charged for an order that is not confirmed.

9. Fraud prevention

To protect our customers we may verify unusual orders and may cancel and fully refund orders we reasonably believe to be fraudulent or unauthorised.

10. Refunds and disputes

Refunds are covered by our Refund & Cancellation Policy. If you do not recognise a charge, please contact us before opening a dispute so we can investigate straight away.

11. Billing support

Email [email protected] or call +1 (315) 260-4480 — Monday to Friday, 9:00 am – 6:00 pm (US Eastern Time).