Delivery & Fulfilment Policy

1. Digital delivery only

MediaKit.uk sells digital marketing services. We do not ship physical products, so there are no shipping charges, carriers or delivery addresses. Delivery means that your article or press release is published live on the website(s) you ordered, and the live URL is sent to you.

2. Immediately after payment

• Our payment provider confirms your payment and we send an order confirmation email with your order reference.
• Your client dashboard is created, where you can see each item, submit content and download your invoice.

3. What we need from you

For each placement, submit in your dashboard: your article (or a brief if you ordered writing), any images, the target URL and the anchor text. Delivery timeframes start when we receive compliant content.

4. Turnaround

• Guest posts: published online within 15 minutes of your article passing the editorial check, in the category our AI editor finds best for its topic.
• Guest post packages: each site is published online within 15 minutes of the approved article; your report updates as each site goes live.
• Press releases: published automatically after payment in the press release section of each outlet, most outlets within minutes; a large order completes within the hour.
• Content writing (if ordered): add 2–3 business days.

5. What is delivered

• Guest posts: a new article with up to 3 do-follow links and no "sponsored" or "nofollow" tag.
• Press releases: a new article with up to 3 links marked rel="nofollow".
• No link insertion: we do not add links to existing articles on any site.
• 2-year republish guarantee: a placement removed within 2 years of delivery is republished free of charge; there is no guarantee after 2 years.
• Indexing: not guaranteed. On request we submit the URL in Google Search Console. See our Refund Policy.

6. Proof of delivery

Every delivered placement is recorded in your dashboard with its live URL and publication date, and we email you the same. For network campaigns you receive a live report listing every URL. These records remain available in your account.

7. Content review and revisions

We review submitted content for quality and compliance with our Content & Acceptable Use Policy. If changes are needed, we will contact you and the delivery clock pauses until the revised content is received. Minor formatting edits may be made without notice.

8. Delays

If we expect a delay beyond the timeframes above, we will email you. If a placement is not live within 14 days of receiving your content (or the timeframe stated on the product page), you are entitled to a full refund of that item under our Refund & Cancellation Policy.

9. Service availability

We serve customers worldwide. We do not accept orders from countries or persons subject to US sanctions, or for content that is unlawful in the target website's jurisdiction.

10. Questions about an order

Email [email protected] or call +1 (315) 260-4480 with your order reference.